30-Day Return Policy
Most items may be returned within 30 days of delivery, provided they are in new, unused, and resalable condition.
To be eligible for a return, the item must:
- Be returned within 30 days of the delivery date
- Be unused, unwashed, and free from stains, odors, pet hair, or other signs of use
- Be returned in its original condition with any original packaging, tags, or accessories included
Items that do not meet these conditions may not be eligible for a refund.
A flat $9.50 return shipping fee
For returns that are not related to damage, defect, or a fulfillment error, a flat $9.50 return shipping fee will be deducted from your refund.
How to Start a Return
To request a return, please contact us at support@blissblushhome.com with your order number and the item(s) you would like to return.
Please do not send items back without first contacting us. Returns sent without authorization may experience delays in processing. Once your return request is approved, we will provide a pre-paid UPS or USPS return label.
Refunds
Once your returned item is received and inspected, we will notify you regarding the status of your refund.
If approved, the refund will be issued to your original payment method.
For eligible customer-preference returns, the $9.50 return fee will be deducted from the refund amount.
Please allow several business days after the refund is issued for it to appear on your account. Processing times may vary depending on your bank or payment provider.
Original Shipping Charges
Original shipping charges, if any, are generally non-refundable, unless the return is due to a damaged, defective, or incorrect item caused by our error.
Exchanges
If you would like a different size, color, or style, we recommend returning the original item and placing a new order for the item you prefer. This helps ensure that your preferred item remains available and allows us to process your request more quickly.
Non-Returnable Items
For hygiene and quality reasons, we may be unable to accept items that have been:
- Used or washed
- Stained or damaged after delivery
- Exposed to strong odors, smoke, or pet hair
- Altered or modified
- Returned outside the 30-day return window
Items marked Final Sale are also not eligible for return unless they arrive damaged, defective, or incorrect.
Return Processing
Please allow time for your return package to arrive at our facility and be inspected before your refund is processed.
We recommend keeping your return tracking information until your refund has been completed.